Terms and Conditions.

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How It Works

How It Works

How It Works

Operated by Lucerna Labs Limited
Company Registration Number: 16577262
Registered Address: 25 Dunkellin Way, South Ockendon, England, RM15 5ES

1. Introduction

These Terms of Service ("Terms") govern your use of the Waterfall Markets platform ("Services"), operated by Lucerna Labs Limited, a company registered in England and Wales under company number 16577262, with its registered office at 25 Dunkellin Way, South Ockendon, England, RM15 5ES.

By accessing or using our Services, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree, you must not use our Services.

2. Description of Service

Waterfall Markets provides comprehensive proprietary trading evaluation services where traders can participate in a rigorous two-phase evaluation process to qualify for funded trading accounts. Our platform is designed to identify skilled traders and provide them with the capital and infrastructure needed to trade professionally.

Our Services include a complete ecosystem for trader evaluation, development, and funded trading operations. We offer multiple account sizes, advanced trading tools, educational resources, and ongoing support to help traders succeed in the financial markets.

Core Services Include:

  • Two-Phase Trading Evaluation Program

  • Funded Trading Accounts

  • Profit Sharing Arrangements

  • Weekly Payout Processing

  • WaterfallTrader Platform

  • Educational Resources

  • Community Features

  • Customer Support

Account Types and Pricing:

  • $10k – $99

  • $25k – $199

  • $50k – $299

  • $100k – $499


3. User Eligibility and Registration

To use our services, you must be at least 18 years old and a resident of a country where our services are legally available.

Registration Requirements:

  • Provide accurate and complete registration information

  • Maintain the confidentiality of your account credentials

  • Accept responsibility for all activities under your account

  • Notify us immediately of any unauthorized use


4. Trading Evaluation Process

Our evaluation consists of two phases that must be completed successfully to qualify for a funded account.

Phase 1 Requirements:

  • Achieve 8% profit target from starting balance

  • Maintain maximum drawdown limit (10% of starting balance)

  • Maintain daily drawdown limit (5% of starting balance)

  • No time restrictions for completion

Phase 2 Requirements:

  • Achieve 4% profit target from starting balance

  • Maintain maximum drawdown limit (10% of starting balance)

  • Maintain daily drawdown limit (5% of starting balance)

  • No time restrictions for completion


5. Trading Rules and Restrictions

All trading activities must comply with our fair and transparent trading rules. Violations may result in account suspension or termination.

Prohibited Activities:

  • Hedging between different brokers/platforms

  • Arbitrage trading strategies

  • Using expert advisors or automated trading systems

  • Trading during news events or high volatility periods

  • Opening positions before market close on Friday

  • Exploiting platform errors or system weaknesses


Violation of trading rules will result in immediate account termination and forfeiture of profits.


6. Payment Terms and Refunds

Challenge fees are required to access evaluation accounts and are non-refundable once trading begins.

Payment Terms:

  • Challenge fees: $99 ($10k), $199 ($25k), $299 ($50k), $499 ($100k)

  • All payments processed securely through Stripe

  • Challenge fees are non-refundable once evaluation begins

  • 30-day money-back guarantee for technical issues

Refund Policy:

Challenge fees are refundable within 30 days if technical issues prevent proper evaluation. Contact support for refund requests.

Service Refund Eligibility Conditions Challenge Fees ($99-$499) Non-Refundable Once evaluation begins Technical Issues Refundable Within 30 days, technical problems prevent evaluation Account Never Used Refundable Within 24 hours of purchase, no trades executed Payment Processing Errors Refundable Duplicate charges or processing errors


7. Funded Account Terms

Upon successful completion of both evaluation phases, traders receive funded accounts with profit-sharing arrangements.

Funded Account Benefits:

  • 80% profit split on all trading profits

  • Weekly payout processing

  • Minimum payout threshold: $100

  • Account scaling options available

Funded Account Responsibilities:

  • Maintain account drawdown limits

  • Follow all trading rules and guidelines

  • Report any technical issues promptly

  • Complete required documentation for payouts


8. Intellectual Property Rights

The Services and their original content, features, and functionality are and will remain the exclusive property of Waterfall Trading Ltd and its licensors. The Services are protected by copyright, trademark, and other laws.

Our Intellectual Property Includes:

  • The WaterfallTrader platform and its proprietary technology

  • Waterfall Markets branding, logos, and trademarks

  • Website design, layout, and user interface elements

  • Educational content, trading strategies, and market analysis

  • Software code, algorithms, and trading tools

  • Databases, data compilations, and proprietary methodologies

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for their intended purposes. This license does not include any right to:

  • Reproduce, distribute, or create derivative works of our content

  • Reverse engineer, decompile, or disassemble our software

  • Use our trademarks or branding without explicit permission

  • Scrape, copy, or harvest data from our platform

  • Create competing products or services using our technology


Any unauthorized use of our intellectual property may result in immediate account termination and legal action.


9. User Conduct and Content

You agree to use our Services responsibly and in compliance with applicable laws and regulations. Your conduct while using our Services must not violate these Terms of Service or harm our platform, other users, or third parties.

Permitted Use:

  • Personal, non-commercial trading activities

  • Sharing trading insights and strategies within our community

  • Using our educational resources for skill development

  • Reporting bugs and providing constructive feedback

Prohibited Conduct:

  • Violating any applicable laws or regulations

  • Impersonating other users, traders, or Waterfall Markets staff

  • Harassing, threatening, or abusing other users

  • Posting offensive, defamatory, or inappropriate content

  • Attempting to gain unauthorized access to our systems

  • Distributing malware, viruses, or harmful code

  • Manipulating trading results or falsifying performance data

  • Using automated tools or bots without authorization

  • Engaging in market manipulation or coordinated trading

  • Sharing login credentials or account access

User-Generated Content:

By posting content on our platform (including forum posts, strategy discussions, or performance shares), you grant Waterfall Markets a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide.

You represent and warrant that you own or control all rights to the content you post and that such content does not violate the rights of any third party or applicable laws.


10. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WATERFALL MARKETS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF OUR SERVICES OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED THEREIN.

We Specifically Disclaim:

  • Warranties of merchantability, fitness for a particular purpose, and non-infringement

  • Warranties regarding the accuracy, reliability, or completeness of any information provided

  • Warranties that our Services will be uninterrupted, error-free, or secure

  • Warranties regarding trading results, profitability, or market performance

  • Warranties that our platform will meet your specific trading needs or expectations

We do not guarantee that our Services will be available at all times or that they will function without interruptions, delays, or errors. We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without notice.

Trading involves substantial risk of loss and is not suitable for all investors. Past performance does not guarantee future results. You acknowledge that you are solely responsible for all trading decisions and their consequences.


Waterfall Markets does not provide investment advice, financial planning, or trading recommendations. All trading decisions are made at your own risk.


11. Indemnification

You agree to defend, indemnify, and hold harmless Waterfall Markets, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of or inability to use our Services

  • Your violation of these Terms of Service

  • Your violation of any rights of another party

  • Your violation of any applicable laws or regulations

  • Any content you submit or post on our platform

  • Your trading activities and their consequences

  • Any unauthorized access to your account

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defenses.

This indemnification obligation will survive the termination of this Agreement and your use of our Services.


12. Dispute Resolution and Arbitration

Any disputes arising out of or relating to these Terms of Service or your use of our Services will be resolved through binding arbitration in accordance with the rules of the London Court of International Arbitration (LCIA).

Arbitration Process:

  • Arbitration will be conducted in London, England

  • The arbitration will be conducted in English

  • The arbitrator's decision will be final and binding

  • Each party will bear its own costs and expenses

  • The prevailing party may be entitled to recover reasonable attorneys' fees

Class Action Waiver:

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You expressly waive your right to file a class action or seek relief on a class basis.

Pre-Arbitration Notice:

Before initiating arbitration, you must first provide us with written notice of the dispute, including a description of the dispute, the relief sought, and your contact information. We will attempt to resolve the dispute informally within 30 days of receiving your notice.


This arbitration agreement affects your rights. Please read it carefully and consult with legal counsel if needed.


13. Force Majeure

Waterfall Markets shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to:

  • Natural disasters, earthquakes, floods, or other acts of nature

  • War, terrorism, riots, or civil disturbances

  • Government actions, regulations, or restrictions

  • Power outages, telecommunications failures, or internet disruptions

  • Cyberattacks, hacking, or security breaches

  • Market volatility or extraordinary trading conditions

  • Third-party service provider failures or disruptions

  • Pandemics or public health emergencies

During any force majeure event, we may suspend or modify our Services without liability. We will make reasonable efforts to resume normal operations as soon as practicable.


14. Severability

If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms of Service, and the remaining provisions shall remain in full force and effect.

The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the other provisions, which shall continue to apply as if the invalid or unenforceable provision had not been included.


15. Waiver

Our failure to enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

Any waiver of any provision of these Terms of Service will be effective only in the specific instance and for the specific purpose for which it is given.


16. Assignment

You may not assign or transfer these Terms of Service, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms of Service without such consent will be null and void.

We may freely assign or transfer these Terms of Service without restriction. Subject to the foregoing, these Terms of Service will bind and inure to the benefit of the parties, their successors, and permitted assigns.


17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published by us on the Services, constitute the entire agreement between you and Waterfall Markets concerning the Services.

These Terms of Service supersede all prior agreements, understandings, and arrangements, whether written or oral, relating to the subject matter hereof.


18. Electronic Communications

By using our Services, you consent to receive communications from us electronically. We will communicate with you by email or by posting notices on our website or through our Services.

You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You are responsible for maintaining a current email address and ensuring that emails from us are not blocked by spam filters.


19. Risk Disclosure

Trading forex, commodities, and other financial instruments involves substantial risk of loss and is not suitable for all investors.


You may lose some or all of your initial investment. Past performance does not guarantee future results.

Risk Factors:

  • Leverage can work against you

  • Market volatility can cause rapid losses

  • You are responsible for all trading decisions

  • Waterfall Markets does not provide investment advice


20. Account Termination

We reserve the right to terminate or suspend accounts for violations of these terms or for any other reason we deem necessary.

Termination Reasons:

  • Violation of trading rules

  • Fraudulent activity

  • Non-payment of fees

  • Abusive behavior toward staff or other users

  • Violation of applicable laws or regulations

  • Prolonged account inactivity

  • Suspicion of account compromise or unauthorized access

  • Material changes in your trading jurisdiction or eligibility

Termination Process:

  • Immediate suspension may occur for serious violations

  • Written notice will be provided when possible

  • Outstanding profits will be processed according to our payout terms

  • Account data will be retained as required by law

  • Appeal process available for disputed terminations


You may terminate your account at any time by contacting our support team. Termination does not relieve you of obligations incurred prior to termination.


21. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WATERFALL MARKETS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OUR SERVICES.

Our total liability for any claim arising out of or relating to these Terms of Service or our Services shall not exceed the greater of: (a) the amount paid by you to us in the 12 months preceding the claim, or (b) £500.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by applicable law.

Liability Exclusions:

  • Losses resulting from market volatility or trading decisions

  • Consequential damages from service interruptions

  • Damages caused by third-party actions or services

  • Loss of opportunity or anticipated profits

  • Damages from unauthorized account access (when caused by your negligence)


22. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these Terms of Service will be brought exclusively in the courts of England and Wales, and you hereby consent to personal jurisdiction and venue therein.

This governing law provision applies to all claims, disputes, or matters arising from or related to your use of our Services, regardless of where you are located.


If you are located outside England and Wales, you agree that any disputes will be resolved in accordance with English law and jurisdiction.


23. Changes to Terms

We reserve the right to modify these Terms of Service at any time in our sole discretion. When we make changes, we will update the "Last updated" date at the top of this page and may provide additional notice.

Your continued use of our Services after any such changes constitutes your acceptance of the new Terms of Service. If you do not agree to any changes, you must stop using our Services.

We encourage you to review these Terms of Service periodically to stay informed about our practices. Material changes will be communicated through our website or email notifications.

Types of Changes:

  • Minor updates for clarity or additional features

  • Changes to comply with new laws or regulations

  • Modifications to our service offerings or pricing

  • Updates to dispute resolution procedures

  • Changes to account termination or liability provisions


24. Contact Information

For questions regarding these terms, contact:

Waterfall Markets (Lucerna Labs Limited)
Company No.: 16577262
Registered Address: 25 Dunkellin Way, South Ockendon, England, RM15 5ES
Email: support@waterfallmarkets.com


Website: waterfallmarkets.com

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